VC Group, a Brooklyn-based manufacturer, has announced a recall of approximately 89,500 MagSafe Wireless Power Pack Portable Power Banks due to serious fire and burn risks.
Why Are Velvet Caviar Power Banks Being Recalled?
The recalled MagSafe Wireless Power Pack, a 5,000 mAh portable charger for MagSafe-compatible phones and earphones, poses a fire hazard due to its lithium-ion battery. Identified by the “Velvet Caviar” engraving on the front and model number ZHX-PB21 on the back, the affected units include those with purchase order (PO) numbers PO-PP001 to PO-PP010, as well as unmarked devices.
The U.S. Consumer Product Safety Commission (CPSC) and VC Group report 19 incidents of the power banks overheating or catching fire, leading to 10 minor injuries. This has triggered a Fast Track Recall (recall number 25-190) to address the growing safety concerns surrounding lithium-ion battery-powered devices.
How to Identify the Recalled MagSafe Power Bank
Check your device for these markers:
- Brand: “Velvet Caviar” engraved on the front and printed on the back.
- Model Number: ZHX-PB21 (located on the bottom back).
- PO Numbers: PO-PP001 to PO-PP010 (on the back); units without a PO number are also included.
If your power bank matches this description, stop using it immediately to avoid potential fire or burn hazards.

What to Do: Free Replacement and Safe Disposal
VC Group is offering a free replacement for all recalled power banks. Follow these steps:
- Mark the Device: Write “Recalled” on the power bank with a permanent marker.
- Submit Photos: Take clear photos of the marked device and upload them to https://velvetcaviar.com/pages/magsafe-battery-pack-recall.
- Contact VC Group: Reach out via email at [email protected] or visit the recall page for assistance.
For disposal, do not toss the power bank in the trash or standard battery recycling bins. Lithium-ion battery safety regulations require special handling. Contact your local municipal recycling center for guidance on disposing of recalled or defective lithium-ion batteries per state and local ordinances.
Where Were These Power Banks Sold?
The recalled Velvet Caviar MagSafe power banks were sold exclusively online at velvetcaviar.com and Amazon.com from November 2022 to October 2024, priced at around $65. Manufactured in China by VC Group, these chargers gained popularity for their sleek design and compatibility with Apple’s MagSafe ecosystem.