BISSELL Recalls 3.2 Million Steam Shot Handheld Steam Cleaners

BISSELL has announced a recall for approximately 3.2 million of its Steam Shot Handheld Steam Cleaners sold in the United States and an additional 355,000 units sold in Canada. The recall is prompted by reports that these devices can expel hot water or steam onto users while heating or during use, posing a significant burn hazard.

The affected products that are popular on TikTok under the hashtag #CleanTok include multiple models within the 39N7 and 2994 series of BISSELL Steam Shot Handheld Steam Cleaners. These models, labeled “STEAM SHOT” or “POWER STEAMER,” come in various colors, including green, pink, blue, orange, white, black, purple, and red. The model numbers can be found on the product rating label located at the bottom of the unit.

Consumers should stop using the recalled steam cleaners immediately and contact BISSELL to receive either a $60 credit towards a purchase on BISSELL.com or a $40 refund for each recalled unit. To participate in the recall, consumers must visit BISSELL's recall website for instructions on how to cut the cord and submit a photo showing the model number and cut cord.

BISSELL has received 183 reports of hot water or steam escaping from these products, including 157 reports of minor burn injuries. These steam cleaners were sold at major retailers such as Target, Walmart, and other department and home goods stores nationwide. They were also available online at BISSELL's website, Amazon, HSN, and other websites from August 2008 through May 2024, with prices ranging from $35 to $40, or $70 for a two-pack.

For more information and to register for the refund, consumers are urged to contact BISSELL toll-free at 855-417-7001, email [email protected], or visit the company's recall page http://www.BISSELL.com/steamshotrecall.